Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In Delivering Happiness, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, Delivering Happiness shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own. #1 New York Timesand Wall Street Journal bestseller
Delivering Happiness e-Book Download
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The must-read summary of Tony Hsieh's book: "Delivering Happiness: A Path to Profits, Passion and Purpose". This complete summary of the ideas from Tony Hsieh's book "Delivering Happiness: A Path to Profits, Passion and Purpose" shows how everyone has the potential to become a successful entrepreneur with dedication and hard work. In his book, Hsieh explains the best practices of his own company, Zappos, and how it is important to create a customer-focused company that also provides a happy working environment for employees. This book is a must-read for any budding entrepreneur who wants to learn from the best in the business and start building their fortune. Added-value of this summary: • Save time • Understand the key concepts • Increase your business knowledge To learn more, read "Delivering Happiness" and find out how you can start focusing on other people's happiness to increase your own.
- Author : Milkyway Media
- Publisher : Milkyway Media
- Release Date : 2018-08-31
- Genre : Study Aids
- Pages : 18
- ISBN : 9876543210XXX
Delivering Happiness (2013) by Zappos.com CEO Tony Hsieh is a business memoir that outlines the company’s customer service-focused model. In 2009, when Zappos announced that larger retailer Amazon would be acquiring the company, Hsieh recalled that his first attempted enterprise was a worm farm when he was nine years old. .. Purchase this in-depth summary to learn more.
- Author : Anonim
- Publisher : Unknown
- Release Date : 2016
- Genre : BUSINESS & ECONOMICS
- Pages : 17
- ISBN : 1785672711
In today's fast-paced world, it's tough to find the time to read. But with Joosr guides, you can get the key insights from bestselling non-fiction titles in less than 20 minutes. Whether you want to gain knowledge on the go or find the books you'll love, Joosr's brief and accessible eBook summaries fit into your life. Find out more at joosr.com. What does it mean to deliver happiness, and how did the CEO of Zappos use this technique to help create one of the most successful companies in the world? Discover how happiness will help you find success, and learn how to spread this feeling to the world around you. Delivering Happiness is a guide to defining happiness, identifying the ways in which you can promote it in yourself and in others. Tony Hsieh, CEO of Zappos, has spent years developing techniques for enhancing business strategy through happiness. Use these same techniques in your own life, and you will begin to understand exactly why he is so successful. You will learn: Why personal happiness is essential for the happiness of those around you; How to create long-lasting happiness; What company culture is and how it will promote happiness in your employees.
Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.To learn more about the book, go to www.deliveringhappinessbook.com.
"Happiness is not something ready made. It comes from your own actions." - Dalai Lama Happiness is not automatic but it is a skill we can improve by changing the way we think. Get happiness teaches these exact thought processes in the best way possible; through story. Each day for 30 days a new short story lesson is presented. Each lesson gives the reader a different strategy with which to increase happiness. What's inside Thought processes to increase happiness everyday Thought techniques to manage stress How to maintain happiness in difficult relationships and friendships And Much, Much More! What people are saying about "Get Happiness" Real, and practical lessons on how to be happy that actually work! - T.J Newman "Wow, I wish I'd found this book sooner! definitely checking out the other books in this series!" - L Graham "Life-changing is all I have to say" - J Cox It was like a warm cup of tea with a cookie on the side for good measure. Comforting, sweet, a little bitter. Perfection - Amazon customer "True happiness is so hard to find and I am so thankful that I found this book." - Amazon customer "This book is an extremely thorough, well-written study of a subject which has - in recent years - been treated far too casually and carelessly by many authors" - Amazon customer Get your copy today!
Start Your Journey To Achieving Happiness Today This book contains proven steps and strategies for how to determine what will make you happy, as well as how to get past the obstacles that come between you and being happy in various areas of your life. You may be a successful career person already by the time you have started reading this book or you may still be struggling with your job or financial status at this point in time. It doesn't matter what areas in life you have shortcomings in because this book is designed to give you helpful tips and strategies to overcome the possible blockades that prevent you from achieving happiness in the areas in your life where happiness manifests. Each chapter in this book takes you through specific discussions on the subject of happiness. At the end of each chapter there is a question or a new thought for you to consider. This will help you to absorb the information in this book better and will get you started on applying these concepts in your daily life. It should be read from start to finish because each chapter contains ideas and concepts that will prepare you for the next chapter. Although people say that happiness is a choice, there are other factors about your environment that prevent you from making the right decisions that will make you happy. This book will go through those factors to help you to see the path that will lead you straight to your end goal. Here Is A Preview Of What You'll Learn... What Is Happiness? Why Aren't You Happy? Where Have You Gone Wrong? Understand Analysis Paralysis How To Create a Strict Time Frame How To Set Specific Objectives How To Prioritise Your Life (insert bullet point) Much, much more!
- Author : Jake Boeing
- Publisher : Lennex
- Release Date : 2013-04
- Genre : Uncategorized
- Pages : 44
- ISBN : 5458895657
In this book, we have hand-picked the most sophisticated, unanticipated, absorbing (if not at times crackpot!), original and musing book reviews of "Delivering Happiness: A Path to Profits, Passion, and Purpose." Don't say we didn't warn you: these reviews are known to shock with their unconventionality or intimacy. Some may be startled by their biting sincerity; others may be spellbound by their unbridled flights of fantasy. Don't buy this book if: 1. You don't have nerves of steel. 2. You expect to get pregnant in the next five minutes. 3. You've heard it all.
- Author : Keith McFarland
- Publisher : GRIN Verlag
- Release Date : 2011-12
- Genre : Uncategorized
- Pages : 40
- ISBN : 9783656074250
Essay from the year 2011 in the subject Economics - International Economic Relations, grade: none, language: English, abstract: How innovation and technology are shifting the economic landscapes throughout the world. As global tensions rise, changes are emerging, inclusive of China's economic power. Within this explosive shift in world leadership, movements like Occupy Wall Street remind us of the importance of privacy and civil liberty protections. Something that has impacted political peace and unrest.
The co-founder and CEO of Delivering Happiness updates the Delivering Happiness model for our new abnormal, showing organizations of every kind how to cultivate a culture that can adapt to change, be highly profitable, and support all its people...starting with yourself. Jenn Lim has dedicated her career to helping organizations from name-brand industry leaders to innovative governments build workplace cultures that benefit both their employees and their bottom line, with less employee turnover, greater engagement, and higher profits. Her culture consultancy, Delivering Happiness, demonstrates the profound impact happiness can have on businesses' ability to thrive in our ever-changing times. In this book, she clearly and concretely shows the way the model works in a hyper-connected fast-paced world, beginning with each individual defining their sense of values and purpose (the ME), and rippling through the organization ecosystem (the WE and the COMMUNITY) in waves of impact. Drawing on a deep understanding of the science of happiness, Jenn shows how bringing your whole self to work allows you to do your best work every day -- no matter what role you play at your company or what crisis might come at you next. She explains how true happiness comes from living your true purpose, and offers case studies to show how companies can help individuals align their purpose with the company mission. This innovation in organizational design and company culture is no longer a nice-to-have. It’s the future of work, and it’s here now. In this life-changing guide, you'll be empowered to find greater purpose in your own life and career, and to spread that power to others in your business and beyond.
Mindfulness practice can help you reduce stress, improve performance, manage pain and increase wellbeing. These are the reasons why elite athletes, performing artists and business leaders are taking up the practice, and why it is being introduced into the world's most successful companies, banks, business schools - even the US Army. David Michie introduces mindfulness practice and offers innovative solutions to common obstacles. Drawing on ancient Buddhist teachings and contemporary science, he also takes us beyond 'mindfulness lite,' offering lucid instructions on how to experience the pristine nature of one's own consciousness directly - an encounter that is truly life-changing. Written with warmth and good humour, Why Mindfulness is Better than Chocolate is the ultimate guide to self-discovery. It will make chocolate taste better too! 'David Michie demonstrates a fine knack for capturing the essence of this important topic and presenting it in a fun and accessible way.' - Dr Timothy Sharp, The Happiness Institute
Focuses on the topic of Web portals, interactive chats, and call centers needed to support Web services. Viewers will also hear about the lessons learned from one-stop centers, which are driving new facilities designs and defining new job functions for student services professionals. These lessons are also shaping the services delivered via the Web. Finding the appropriate blend of "high touch" and "high tech" has become especially critical, given the importance of Web strategies to most student services models today.
“Amidst a thousand tirades against the excesses and waste of consumer society, What’s Mine Is Yours offers us something genuinely new and invigorating: a way out.” —Steven Johnson, author of The Invention of Air and The Ghost Map A groundbreaking and original book, What’s Mine is Yours articulates for the first time the roots of "collaborative consumption," Rachel Botsman and Roo Roger's timely new coinage for the technology-based peer communities that are transforming the traditional landscape of business, consumerism, and the way we live. Readers captivated by Chris Anderson’s The Long Tail, Van Jones’ The Green Collar Economy or Malcolm Gladwell’s The Tipping Point will be wowed by this landmark contribution to the evolving ecology of commerce and sustainability.
- Author : Erik Qualman
- Publisher : McGraw Hill Professional
- Release Date : 2012-01-13
- Genre : Business & Economics
- Pages : 288
- ISBN : 9780071792448
Digital Leaders are Made—Not Born "Fail forward, fail fast, fail better is a winning concept from Qualman's latest book, Digital Leader." -- Tony Hsieh, New York Times bestselling author and CEO of Zappos.com, Inc. "People with a passion for something can be infectious. It's obvious that Erik Qualman's passion is social media." -- Dan Heath, New York Times bestselling author of Made to Stick and Switch "Qualman is to social media what Deming is to quality and Drucker to management." -- Scott Galloway, professor, Stern School of Business, NYU "Erik Qualman is a Digital Dale Carnegie." -- Todd Young, CEO, ProspX About the Book: "Digital footprints are what we post about ourselves. Digital shadows are what others upload about us. Collectively, they have changed the world forever. As leaders and future leaders we need to adapt to this new world." -- from Digital Leader Digital leaders are made, not born--you have it within you to become an effective digital leader. As a leader in the digital age, your reach is boundless. With advanced technologies, you can exert more direct and indirect influence than ever before--anywhere at any time. And everything you do, fail to do, and wish you didn't do is documented forever in the digital universe. Digital Leader explains how to take full advantage of everything the digital age has to offer, while avoiding common pitfalls that can damage your "digital legacy." Bestselling author Erik Qualman explains what modern leadership means and describes how to be an effective leader in the digital world. In order to succeed, you need to adjust your leadership skills to adapt to today's digitally open world--and you need to start today. Qualman breaks the process down into five powerful truths you can use to establish your leadership "stamp": Simple: success is the result of simplification and focus True: be true to your passion Act: nothing happens without action--take the first step Map: goals and visions are needed to get where you want
It’s a fact of life: birds flock, fish school, people “tribe.” Malcolm Gladwell and other authors have written about how the fact that humans are genetically programmed to form “tribes” of 20-150 people has proven true throughout our species’ history. Every company in the word consists of an interconnected network of tribes (A tribe is defined as a group of between 20 and 150 people in which everyone knows everyone else, or at least knows of everyone else). In Tribal Leadership, Dave Logan, John King, and Halee Fischer-Wright show corporate leaders how to first assess their company’s tribal culture and then raise their companies’ tribes to unprecedented heights of success. In a rigorous eight-year study of approximately 24,000 people in over two dozen corporations, Logan, King, and Fischer-Wright discovered a common theme: the success of a company depends on its tribes, the strength of its tribes is determined by the tribal culture, and a thriving corporate culture can be established by an effective tribal leader. Tribal Leadership will show leaders how to employ their companies’ tribes to maximize productivity and profit: the author’s research, backed up with interviews ranging from Brian France (CEO of NASCAR) to “Dilbert” creator Scott Adams, shows that over three quarters of the organizations they’ve studied have tribal cultures that are adequate at best.
- Author : Jeffrey W. Hayzlett
- Publisher : McGraw Hill Professional
- Release Date : 2011-12-30
- Genre : Business & Economics
- Pages : 256
- ISBN : 9780071784108
Change your ATTITUDE. Change your BUSINESS. Change your FUTURE. What’s stopping you from making the changes your business needs to thrive? The most dangerous move in business is the failure to make a move at all. The history of business is filled with companies that are no more because their leaders refused to enact change when the writing was on the wall. Fear. Apathy. Lack of personal responsibility. These simple human flaws can turn a good company into a dead company. The writing on the wall has never been clearer than it is now—and marketing phenomenon Jeffrey Hayzlett is on a mission to make you see it, understand it, and heed it. Today’s business environment is so competitive and volatile that you can’t afford to be satisfied with business as usual. You must make changes now to compete in the future. Building on the principles and concepts in his first book The Mirror Test, Hayzlett takes you on a step-by-step journey to: Develop a “takeover mentality” for your business Summon the vision and courage necessary for driving change Sharpen the mental and emotional toughness to make strategic, lasting change Execute the right changes and deal with any disruptions they might cause Sustain and manage your company’s new-found momentum Change is already happening all around you—to products, to organizations, to entire industries. Eventually, it will happen to your company, whether from outside forces or your own initiative. You’ve always had the ability to institute positive change in your company. Now, with Running the Gauntlet, you have the inspiration and knowledge to make it happen and take control of it—instead of letting it control you. Praise for Running the Gauntlet "If the shoe fits, wear it! Jeff's advice fits any hard-charging business owner and leader." —Tony Hsieh, New York Times bestselling author of Delivering Happiness and CEO, Zappos.com “I've seen a lot of sharks, and Hayzlett's advice comes like a Hammerhead. He can smell bloo