Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In Delivering Happiness, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, Delivering Happiness shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own. #1 New York Timesand Wall Street Journal bestseller
Delivering Happiness e-Book Download
Download Delivering Happiness Book Full Content or read online. Available in PDF, tuebl, mobi, ePub and Kindle. Click Get Book and find your favorite books in the online databases. Register to access unlimited books for 7 day trial, fast download and ads free! Find Delivering Happiness book is in the library. READ as many books as you like (Personal use).
The must-read summary of Tony Hsieh's book: "Delivering Happiness: A Path to Profits, Passion and Purpose". This complete summary of the ideas from Tony Hsieh's book "Delivering Happiness: A Path to Profits, Passion and Purpose" shows how everyone has the potential to become a successful entrepreneur with dedication and hard work. In his book, Hsieh explains the best practices of his own company, Zappos, and how it is important to create a customer-focused company that also provides a happy working environment for employees. This book is a must-read for any budding entrepreneur who wants to learn from the best in the business and start building their fortune. Added-value of this summary: • Save time • Understand the key concepts • Increase your business knowledge To learn more, read "Delivering Happiness" and find out how you can start focusing on other people's happiness to increase your own.
- Author : Milkyway Media
- Publisher : Milkyway Media
- Release Date : 2018-08-31
- Genre : Study Aids
- Pages : 18
- ISBN : 9876543210XXX
Delivering Happiness (2013) by Zappos.com CEO Tony Hsieh is a business memoir that outlines the company’s customer service-focused model. In 2009, when Zappos announced that larger retailer Amazon would be acquiring the company, Hsieh recalled that his first attempted enterprise was a worm farm when he was nine years old. .. Purchase this in-depth summary to learn more.
Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.To learn more about the book, go to www.deliveringhappinessbook.com.
No passion, no conversation. No conversation, no word of mouth. No word of mouth, no successful business. If you think you are in the marketing business, think again. You’re in the people business, and The Passion Conversation teaches you how to get people to fall passionately and madly in love with your organization or cause. The author’s mash-up of the latest in wonky academic research with practical, real-world stories shows how any business can spark and sustain word of mouth marketing. Readers learn how loving your customers results in not just building a thriving community, but also driving meaningful conversations, ultimately impacting the financial success of a business. The Passion Conversation will change your perspective on marketing by: Explaining the three motivations for people to talk about businesses and causes Detailing how every marketing problem is a people problem in disguise Giving heartfelt evidence that marketing materials are now conversation tools Showing how customer communities sustain word of mouth while also sparking financial impact Helping your business apply these marketing lessons through a series of workbook exercises called "Passion Explorations" The time is now for marketers and businesses to go beyond the product conversation to understanding, sparking and sustaining the passion conversation for why your business is in business.
- Author : Anonim
- Publisher : Unknown
- Release Date : 2016
- Genre : BUSINESS & ECONOMICS
- Pages : 17
- ISBN : 1785672711
In today's fast-paced world, it's tough to find the time to read. But with Joosr guides, you can get the key insights from bestselling non-fiction titles in less than 20 minutes. Whether you want to gain knowledge on the go or find the books you'll love, Joosr's brief and accessible eBook summaries fit into your life. Find out more at joosr.com. What does it mean to deliver happiness, and how did the CEO of Zappos use this technique to help create one of the most successful companies in the world? Discover how happiness will help you find success, and learn how to spread this feeling to the world around you. Delivering Happiness is a guide to defining happiness, identifying the ways in which you can promote it in yourself and in others. Tony Hsieh, CEO of Zappos, has spent years developing techniques for enhancing business strategy through happiness. Use these same techniques in your own life, and you will begin to understand exactly why he is so successful. You will learn: Why personal happiness is essential for the happiness of those around you; How to create long-lasting happiness; What company culture is and how it will promote happiness in your employees.
Start Your Journey To Achieving Happiness Today This book contains proven steps and strategies for how to determine what will make you happy, as well as how to get past the obstacles that come between you and being happy in various areas of your life. You may be a successful career person already by the time you have started reading this book or you may still be struggling with your job or financial status at this point in time. It doesn't matter what areas in life you have shortcomings in because this book is designed to give you helpful tips and strategies to overcome the possible blockades that prevent you from achieving happiness in the areas in your life where happiness manifests. Each chapter in this book takes you through specific discussions on the subject of happiness. At the end of each chapter there is a question or a new thought for you to consider. This will help you to absorb the information in this book better and will get you started on applying these concepts in your daily life. It should be read from start to finish because each chapter contains ideas and concepts that will prepare you for the next chapter. Although people say that happiness is a choice, there are other factors about your environment that prevent you from making the right decisions that will make you happy. This book will go through those factors to help you to see the path that will lead you straight to your end goal. Here Is A Preview Of What You'll Learn... What Is Happiness? Why Aren't You Happy? Where Have You Gone Wrong? Understand Analysis Paralysis How To Create a Strict Time Frame How To Set Specific Objectives How To Prioritise Your Life (insert bullet point) Much, much more!
The development of happiness as an explicit theme in social research and policy worldwide has been rapid and remarkable, posing fundamental questions about our personal and collective motives and purposes. This book examines the achievements and potential of applied happiness scholarship in diverse cultures and domains. It argues that progressive policies require a substantial and explicit consideration of happiness. Part one introduces the development of happiness themes in scholarship, policy and moral discourse. Part two explores the interplay between happiness scholarship and a wide variety of domains of social experience, including relationship guidance, managing social aspirations, parenting, schooling, gender reform, work-life harmonizing, marketing and consumption and rethinking old age. This exciting new text will appeal to policy makers, social organizers and community development practitioners, especially those interested in well-being related policy innovation and social entrepreneurship. It will also be of interest to academics embedded in policy practice.
Even the smallest idea can have BIG impact when positioned correctly. Breakthrough Branding shows entrepreneurs, intrapreneurs, and small businesses alike the secrets to transforming a brainstorm into big bucks. From the grassroots growth of beverage brands like Red Bull, Honest Tea, and Innocent, to the exploding growth of digital brands like Twitter, Weibo, and Groupon; from the cult appeal of stores like Forever 21, to the success of virtual retailers like Zappos - successful companies of all types and sizes begin with three things: ambition, a winning idea, and a brand strategy. Branding expert Catherine Kaputa uses dozens of international brand histories to demonstrate what makes a brand thrive, and provides you with the tools to do the same. Learn how to define your audience, create a standout personality, and position yourself as superior to the competition - all by utilizing the power of branding! Packed with thoughtful reader exercises and filled with leading-edge social media strategies, Breakthrough Branding teaches novice start-ups to seasoned professionals how to leverage their assets to create a successful business.
- Author : Erik M. Gregory
- Publisher : ABC-CLIO
- Release Date : 2016-10-03
- Genre : Psychology
- Pages : 277
- ISBN : 9781610699402
Looking for an introduction to positive psychology that offers real-life examples? This overview of the science of happiness supplies case studies from some of the world's most successful organizations and describes ways to experience the personal impact of this exciting scientific field. Grounded in academics but accessible to a wide range of readers Challenges the reader to engage in the material and examine the application of positive psychology across multiple domains Provides an extensive bibliography with references to books, journal articles, popular press articles, and websites Includes examples of how media and technology can promote happiness and well-being Provides practical and applied knowledge in the field that can be used in one's daily life
The co-founder and CEO of Delivering Happiness updates the Delivering Happiness model for our new abnormal, showing organizations of every kind how to cultivate a culture that can adapt to change, be highly profitable, and support all its people...starting with yourself. Jenn Lim has dedicated her career to helping organizations from name-brand industry leaders to innovative governments build workplace cultures that benefit both their employees and their bottom line, with less employee turnover, greater engagement, and higher profits. Her culture consultancy, Delivering Happiness, demonstrates the profound impact happiness can have on businesses' ability to thrive in our ever-changing times. In this book, she clearly and concretely shows the way the model works in a hyper-connected fast-paced world, beginning with each individual defining their sense of values and purpose (the ME), and rippling through the organization ecosystem (the WE and the COMMUNITY) in waves of impact. Drawing on a deep understanding of the science of happiness, Jenn shows how bringing your whole self to work allows you to do your best work every day -- no matter what role you play at your company or what crisis might come at you next. She explains how true happiness comes from living your true purpose, and offers case studies to show how companies can help individuals align their purpose with the company mission. This innovation in organizational design and company culture is no longer a nice-to-have. It’s the future of work, and it’s here now. In this life-changing guide, you'll be empowered to find greater purpose in your own life and career, and to spread that power to others in your business and beyond.
It has been known for a while, through the work of Science, that the physical existence, and nature of all living things, including ours, are being influenced, and controlled by the process of Evolution. This book explains a theory about the link between this process and our minds, and how we can maximize our chances of deriving Happiness in Life!
Author Joe Tawfik presents an assured collection of valuable insights in Experience My Brand that are based on his 25-plus years in senior management. His expertise as CEO of business services companies in particular underlies his assertion that to differentiate itself in the age of digital disruption, a company must make branded customer experience part of its corporate strategy. Rather than relegate customer experience management to any one department, such as marketing, it must become “embedded within a company’s DNA.” You will learn through detailed analysis and real-world illustrations how to: • Analyze, Design, and Measure Customer Experience • Implement Superior Customer Experience Initiatives • Consider how Customer Experience Will Change and Transform the Future With its plentiful tables and figures to complement his text, Experience My Brand puts theory into practice in a way that will keep you alert and engaged. Experience My Brand’s unique message makes it a must-have guide for senior managers and their teams who seek to strengthen this critical aspect of their businesses as well as anybody wanting to learn about this increasingly important field.
- Author : Jake Boeing
- Publisher : Lennex
- Release Date : 2013-04
- Genre : Uncategorized
- Pages : 44
- ISBN : 5458895657
In this book, we have hand-picked the most sophisticated, unanticipated, absorbing (if not at times crackpot!), original and musing book reviews of "Delivering Happiness: A Path to Profits, Passion, and Purpose." Don't say we didn't warn you: these reviews are known to shock with their unconventionality or intimacy. Some may be startled by their biting sincerity; others may be spellbound by their unbridled flights of fantasy. Don't buy this book if: 1. You don't have nerves of steel. 2. You expect to get pregnant in the next five minutes. 3. You've heard it all.
"Happiness is not something ready made. It comes from your own actions." - Dalai Lama Happiness is not automatic but it is a skill we can improve by changing the way we think. Get happiness teaches these exact thought processes in the best way possible; through story. Each day for 30 days a new short story lesson is presented. Each lesson gives the reader a different strategy with which to increase happiness. What's inside Thought processes to increase happiness everyday Thought techniques to manage stress How to maintain happiness in difficult relationships and friendships And Much, Much More! What people are saying about "Get Happiness" Real, and practical lessons on how to be happy that actually work! - T.J Newman "Wow, I wish I'd found this book sooner! definitely checking out the other books in this series!" - L Graham "Life-changing is all I have to say" - J Cox It was like a warm cup of tea with a cookie on the side for good measure. Comforting, sweet, a little bitter. Perfection - Amazon customer "True happiness is so hard to find and I am so thankful that I found this book." - Amazon customer "This book is an extremely thorough, well-written study of a subject which has - in recent years - been treated far too casually and carelessly by many authors" - Amazon customer Get your copy today!
NAMED ONE OF THE 40 BEST BOOKS OF 2016 BY THE NEW YORK POST A New York Times Editor's Choice pick “Ruth Whippman is my new favorite cultural critic...a shrewd, hilarious analysis.” —Adam Grant, New York Times bestselling author of Give and Take, Originals, and Option B (coauthored with Sheryl Sandberg) "I don't think I've enjoyed cultural observations this much since David Foster Wallace's A Supposedly Fun Thing I'll Never Do Again. Reading this book is like touring America with a scary-smart friend who can't stop elbowing you in the ribs and saying, "Are you seeing what I'm seeing?!" If you want to understand why our culture incites pure dread and alienation in so many of us (often without always recognizing it), read this book." —Heather Havrilesky, writer behind "Ask Polly" for New York Magazine and nationally bestselling author of How to Be a Person in the World Are you happy? Right now? Happy enough? As happy as everyone else? Could you be happier if you tried harder? After she packed up her British worldview (that most things were basically rubbish) and moved to America, journalist and documentary filmmaker Ruth Whippman found herself increasingly perplexed by the American obsession with one topic above all others: happiness. The subject came up everywhere: at the playground swings, at the meat counter in the supermarket, and even—legs in stirrups—at the gynecologist. The omnipresence of these happiness conversations (trading tips, humble-bragging successes, offering unsolicited advice) wouldn’t let her go, and so Ruth did some digging. What she found was a paradox: despite the fact that Americans spend more time and money in search of happiness than any other nation on earth, research shows that the United States is one of the least contented, most anxious countries in the developed world. Stoked by a multi-billion dollar “happiness industrial complex” intent on selling the promise of bliss, America appeared to be driving itself crazy in pur
Learn how to think and act like an effective marketer and forward-focused disruptor in today's dynamic, fast-paced business environment with Ferrell/Hartline/Hochstein’s MARKETING STRATEGY, 8E. You learn to develop long-term, customer-oriented marketing strategy and successful marketing plans with this edition's systematic, reader-friendly approach. The latest examples from organizations as familiar as Spotify, Nintendo and Microsoft work with updated vignettes and the latest research and data. New cases from Tesla, Netflix and even the recent COVID-19 pandemic clearly illustrate the need for marketers to think proactively and anticipate change. You examine today's trends, from strategic digital marketing tools and integrated marketing communication to new marketing models. This edition also discusses product labeling, social media segmentation, crisis preparedness and innovation in global marketing as you learn to analyze, plan and implement effective marketing strategies. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Written through the eyes of retail and technology executives, Branded! explores retailers who are successfully implementing social media and mobility strategies. Market-leading retailers are engaging technology-savvy customers though social media and mobility. Branded! reveals how these digital communication channels are an extension of a retailer's culture and strategy resulting in building brand equity. Comprehensive reviews of Starbucks, Zappos, Wet Seal, Macy's, 1-800-Flowers.com, JCPenney, Pizza Hut and Best Buy are featured. Branded!: Provides a clear review of social media as well as the rapid changes in the development and use of mobility. Demonstrates why retailers cannot 'wait and see', and must move rapidly Shows how each company's social media and mobility initiatives are based on the individual personality of the company. Discusses sophisticated analytic tools that enable retailers to measure their performance and make informed decisions on the data
- Author : Peter Y. Chen
- Publisher : John Wiley & Sons
- Release Date : 2014-03-17
- Genre : Psychology
- Pages : 530
- ISBN : 9781118608364
Part of the six-volume reference set Wellbeing: A Complete Reference Guide, this volume is a comprehensive look at wellbeing in the workplace at organizational, managerial, and individual levels. Discusses the implications of theory and practice in the field of workplace wellbeing Incorporates not only coverage of workplace stress in relation to wellbeing, but also aspects of positive psychology Explores the role of governments in promoting work place well being Part of the six-volume set Wellbeing: A Complete Reference Guide, which brings together leading research on wellbeing from across the social sciences Topics include work-life balance; coping strategies and characters of individuals; characteristics of workplaces and organizational strategies that are conducive to wellbeing; and many more